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FAQ's

How do the Review Widgets connect to my website?

We provide a single line of code you can paste into WordPress, Shopify, Squarespace, or any custom site to instantly stream your Google reviews.

How exactly does the AI Responder function?

The AI syncs with your Google Business Profile, reads the incoming review text, drafts a professional response within seconds, and posts it autonomously.

Are there any locked-in contracts?

No. All Astra Reviews plans are billed on a flexible month-to-month subscription that you can modify or cancel at any time online.

Can I use this for multiple business locations?

Yes. Our system easily scales to support multiple branches or Google Business Profiles under a single, centralized login dashboard.

Does the Missed Call Text Back system require my personal phone?

No. Astra Reviews issues a unique, dedicated virtual Australian mobile number inside your software account to process your outbound text sequences.

Is the Feedback Shield legal under Australian consumer law?

Yes. The shield gives customers an internal platform to voice complaints directly to management. It does not block them from writing public reviews if they still choose to do so.

How long does it take to set up Astra Reviews?

We can get your account live, your custom domain mapped, and your first automated feedback campaigns running in less than 24 hours.

What happens if a customer replies to a Missed Call Text Back?

Their reply instantly routes to your unified Astra Reviews mobile app inbox, allowing you or your team to take over the live chat manually.

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